Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and mailing address when you book an appointment or contact us.
• Health Information: Relevant medical history, injuries, or conditions you share with us to provide safe and effective treatment.
• Payment Information: Credit card or payment details processed securely through our third-party payment processors.
• Booking Information: Appointment dates, times, services selected, and preferences.
• Website Usage Data: IP address, browser type, pages visited, and other analytics data collected automatically.

2. How We Use Your Information

We use your information to:

• Schedule and manage your appointments
• Provide personalized massage and wellness services
• Process payments and send receipts
• Send appointment reminders and confirmations
• Communicate with you about our services, promotions, or updates (with your consent)
• Improve our website and services
• Comply with legal obligations

3. Third-Party Services

We use trusted third-party services to operate our business:

• Setmore: For online appointment scheduling and calendar management
• Payment Processors: Such as Square, Stripe, or PayPal to securely process payments
• Email Services: To send appointment confirmations and reminders

These third parties have their own privacy policies governing how they handle your data. We encourage you to review their policies.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in operating our business (as described above)
• When required by law or to respond to legal process
• To protect the rights, property, or safety of our business, clients, or others
• With your explicit consent

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Health-related information may be retained as required by applicable laws and professional standards.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal requirements)
• Opt out of marketing communications at any time

To exercise these rights, please contact us using the information below.

8. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. You can control cookie settings through your browser preferences.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. Services for minors require parental or guardian consent and supervision.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.